Remove gray cover under the water fountain.
Screws are located at the bottom of the gray cover.
Unscrew using a screwdriver or ¼” socket
Very important: Turn off the water supply. This is located behind the filter.
To turn off the water supply depends on how the water supply was originally installed. You would have to turn the knob behind the filter either clockwise OR counterclockwise.
To test which way turns off the water, first turn it clockwise. Then press the push bar (the bar you press as if you’re drinking water from the fountain) for a couple of seconds.
If water is still coming out, you probably need to turn the knob counterclockwise to turn off your water supply.
Turn the knob counterclockwise, and test it again.
If water stops coming out, you have turned off your water supply.
Twist the filter counterclockwise to take it out.
Place the new filter in and turn clockwise.
The green light should turn on.
Place the gray cover back under the water fountain.
Screw in the bottom again using a screwdriver or ¼” socket.
Check out this video if you need more help:
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