Running Toilet

If a toilet won’t stop running, follow these troubleshooting steps to identify and fix the issue:

1. Check the Flapper

• Lift the toilet tank lid and check if the rubber flapper at the bottom is sealing properly.

• If it’s stuck open, push it down to see if the running stops.

• If the flapper is worn, cracked, or not sealing well, have your DM submit a ticket to replace it.

2. Adjust the Chain

• If the chain connecting the flush handle to the flapper is too long, it may get tangled.

• If it’s too short, it may prevent the flapper from sealing properly.

• Adjust the chain.

3. Inspect the Float

• If the float is too high, water will continuously flow into the overflow tube.

• Adjust the float height by bending the metal arm slightly or turning the screw (for plastic arms) to lower the water level.

4. Check the Fill Valve

• If the fill valve is malfunctioning, it may not shut off properly.

• Lift the float arm manually—if the water keeps running, the fill valve may need cleaning or replacement. Have your DM submit a ticket to have it looked at.

5. Inspect the Overflow Tube

• If the water level is too high and overflowing into the tube, adjust the float to lower the water level.

• If the tube is cracked or broken, it may need to be replaced. Have your DM submit a ticket to replace it.